Purchasing publications – Terms and conditions

(These apply to all publications unless otherwise stated)

Despatch
Orders are usually despatched within two days of receipt: however, please allow up to 21 days for delivery.

Returns
If you are not completely satisfied with your purchase, you may return your book or publication within 30 days. Please ensure that the item is returned in its orginial state for a full refund.

Please contact our publications officer on +44(0)1386 842000 to discuss prior to returning any item.

How to return
You can pack and send your return to:
Publications Officer
Campden BRI
Station Road
Chipping Campden
Gloucestershire, GL55 6LD
UK

Damaged Items
If you receive a damaged item, please contact us and we will ensure that you receive a replacement

Return a wrong item
If you are sent the wrong item, please contact us and we will ensure that the correct item is despatched to you.